Mentoring session in a arcade

Flexible Delivery Around the Young Person

Support can take place in school, at home, within the community, from a suitable TWMAD setting or across a combination of environments.

The TWMAD Approach

Relationships First. Purpose Behind Every Session.

Our mentoring is guided by the TWMAD Behaviour Change and Personal Development Framework.

This helps mentors explore areas such as:

  • confidence and emotional regulation;
  • identity, belonging and relationships;
  • anger, conflict and consequences;
  • anxiety, resilience and coping;
  • peer pressure, exploitation and safer choices;
  • routines, aspirations and future direction.

The framework does not turn sessions into classroom lessons. It gives mentors a consistent structure for meaningful conversations while allowing them to adapt the language, pace and activity to the young person.

Mentoring session in a gym

Adapted for SEND and Complex Needs

Sessions can be adapted around communication, sensory, learning and emotional needs.

This may include changes to:

  • session length and pace;
  • language and communication;
  • environment;
  • level of structure;
  • use of visuals or repetition;
  • balance between activity and conversation;
  • time allowed for trust to develop.

We look beyond the surface of behaviour and try to understand what the young person may be communicating through it.

Safe, Structured & Professionally Supported

Safeguarding is part of every TWMAD intervention.

Our mentors work within clear expectations around professional boundaries, risk awareness, communication and reporting. Concerns are recorded factually and escalated through the correct channels.

We work alongside schools, families, carers, social workers and other professionals so that support remains coordinated and important information is shared appropriately.

TWMAD mentoring can complement therapy or clinical services, but it does not replace them.

The Difference We Aim To Make

  • Improved education engagement

  • Greater confidence and self-esteem;

  • Stronger emotional regulation

  • More positive relationships;

  • Improved routines and consistency

  • Safer behaviour and decision-making;

  • Increased trust in adults;

  • More positive relationships;

  • Greater independence

  • Clearer aspirations and future direction

TWMAD Mentor Rosie with a young person in Stoke-on-Trent

Every Positive Change Starts With Trust

Change may not happen after one session.

But with the right relationship, consistent support and a clear purpose, a young person can begin to understand themselves, recognise their potential and move towards a more positive future.

Ready to Discuss Individual Support?

Whether you’re looking for early intervention, specialist mentoring or bespoke support, our team will help you identify the most appropriate intervention for your young person.

Marvin works at a school mentoring young people

More Than a Mentor

At TWMAD, we don’t simply recruit mentors—we carefully select people who can build meaningful relationships, inspire trust and help young people believe in themselves.

Our mentors come from a wide range of professional and lived experiences, but they all share the same values: empathy, authenticity, consistency and a genuine commitment to improving outcomes for children and young people.

Every mentor is selected for their character, values and ability to build trusted relationships, before their experience is ever considered.